RED RIVER MOUNTAIN ADVENTURES, INC - RED RIVER - Red River, NM - Services

 
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Overall rating
 
1.3
Customer Service
 
1.0(1)
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2.0(1)
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1.0(1)
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Worst business I have ever dealt with
Overall rating
 
1.3
Customer Service
 
1.0
Experience
 
2.0
Atmosphere
 
1.0
Would you go back?
 
1.0
Product Satisfaction
 
N/A
Drove 6 person mule for 10 minutes and it over heated. About 30 minutes later they came with a 4 door jeep instead of the 2 door we requested. The Jeep had only 46,000 miles on it and it performed like it had 300,000. The vehicle has obviously had a govener installed. Could not go up a steep hill at all. Map was poorly written and trails were not marked. Map was also not marked for Jeep, mule, or Razor use on trails so we thought we could take the Jeep on all trails. We called owner and she stated we can only use 2 or 3 trails and could not take it through water even though carpet on floor had been removed and obviously had been taken through water before plenty of times. The owner said we could just drive it around town!!! It's a beautiful drive... I can do that in a Ford Fiesta..... Obviously my blood was boiling. To top it all off they said we only had 15 minutes left after we had to wait 30 minutes for the Jeep that we did not request..... We only got back $50 back and that was the difference between the 2 door jeep and the difference between the 4 door and mule was $100 after having to be there at 5:00 pm sharp they were not rude when we got there, but the you can just drive around town it's a beautiful drive is obviously a snide, sarcastic, and disrespectful remark. We spent $250 for this and I have had more fun playing poker at the cabin and that is free.
SR
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