MEYERS RV - Torrance - Torrance, CA - RV Services

The customer service at this place is an absolute joke. I am a fifth-wheel owner and need some hitch work done on my new truck. I was greeted at the front counter by a guy who couldn't seem to care less that I was standing there. I asked him very directly if he was interested in doing the work on my truck and explain to him that it didn't seem like he wanted the job as he was not very engaging with me on this subject. His response was that I seemed like I was on edge and that he was very laid-back. Perhaps numb be amore proper description. I'm not the smartest man in the world but I don't think that you ever tell a customer he's on edge . Or perhaps it's business 101 to insult your customers. I even called this place before I went to to find out if they did hitch work and was told yes. It really seems like he wasn't interested, between his body language and the brief couple of sentences he said to me. I really just felt like it was a burden to him that I was even there. It almost felt like he has his regulars and that's all he needs to survive and new business isn't something he's interested in so I felt the need to help him out in his quest to not have any new customers.