Review Detail

1.0 1
Crooks
Overall rating
 
1.0
Customer Service
 
1.0
Experience
 
1.0
Atmosphere
 
1.0
Would you go back?
 
1.0
Product Satisfaction
 
1.0
Crooks. Ordered $15,000 walk-in tub with installation on March 10, 2021 and paid $5,000 down. Was told orders normally take 2 weeks, but because of the pandemic 4-6 weeks. After 16 weeks of phone calls and lies the tub is coming "soon," I personally visited the company to speak with the owner, Tony Garzony, to demand he return my $5,000. He refused and taunted me to file a lawsuit to get my money back. Terrible people running Toledo New-Bath. Just terrible.
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